problem with the functionality of filters in the drop-down menu (subcategory)

In subcategories the filters in the drop-down menu do not work, it is necessary to extra reload the page after initial loading to display them correctly.

Hello,

Sorry to hear about the inconvenience but as far as we have visited almost all of the subcategory pages that you have shared, the Dropdown Filters were working fine on them. Please see the following video for reference in this regard: https://www.veed.io/view/6ace88f9-533c-40d5-b3ed-89de0070a2fb

Please check back your Site after completely clearing the browser and server cache.

Best Regards

Thanks for answer.
Unfortunately, there is still a bug.
Hope this time my explanation will be more clearer.
When following menu click path (REZANJE I ZAVARIVANJE -> MIG/MAG gorionici) everything works fine!
https://www.veed.io/view/d82d66c8-6934-4997-b566-e5569d1364e0?panel=share
BUT,
if you go directly to this subcategory “Potrošni dijelovi MIG/MAG” from main menu (https://symmetry-digital.net/ram/kategorija-proizvoda/gorionici-za-zavarivanje/potrosni-dijelovi-mig-mag/) as in the video, the filters do not work.

ERROR
https://www.veed.io/view/92ca052d-8660-48c2-9b75-57c39f8759da?panel=share

Hope you can help us. Thanks!

Hello,

Sorry to say but it seems that the WP-Optimize – Clean, Compress, Cache plugin is causing the conflict in this regard because as we have deactivated that plugin on your Site and then try to open the sub-category page directly and checked out the dropdown filters, then the Filters were correctly working.

Also, on our Test Site we aren’t facing such an issue so it is a third party plugin conflict not a Theme end issue.

Best Regards

[Aizaz Imtiaz Awan]

Unfortunately, there are still problems with the display of filters.

We have copied the web page to a backup hosting, deleted all plugins that we think could cause the problems and cleared the cache.
On the main menu, we only left the subcategory with which we are having problems.

I am sending you a video link where you can see the issue.
https://www.veed.io/view/c22ee61c-296e-429d-8951-5296fb7a51e5?panel=share

When we turn on define( ‘WP_DEBUG’, true ); we get these errors on the page.
Deprecated: Function Elementor\Widgets_Manager::register_widget_type is deprecated since version 3.5.0! Use register instead. in /home/welthr/public_html/ram/wp-includes/functions.php on line 5383
Deprecated: Function Elementor\Widgets_Manager::register_widget_type is deprecated since version 3.5.0! Use register instead. in /home/welthr/public_html/ram/wp-includes/functions.php on line 5383
Deprecated: Function Elementor\Widgets_Manager::register_widget_type is deprecated since version 3.5.0! Use register instead. in /home/welthr/public_html/ram/wp-includes/functions.php on line 5383
Deprecated: Function Elementor\Widgets_Manager::register_widget_type is deprecated since version 3.5.0! Use register instead. in /home/welthr/public_html/ram/wp-includes/functions.php on line 5383

Thanks, regards

• This reply was modified 1 year, 8 months ago by Aizaz Imtiaz Awan.

Hello,

Your issue has been solved. Please check the site after removing the browser cache. Actually, enable this script to be always loaded with Layered navigation dropdowns from Theme Settings >> Performance >> JS >> Enable the Advanced scripts control option then layered navigation dropdown widget in the Scripts always load section.
https://monosnap.com/file/Vp4QkKCUNlc0xkEFWgP10RSiRg2PIo

Best Regards.

Dear Sir,
unfortunately it still doesn’t work for us.
We’ve cleared the browser cache and enabled the script to always load with the layered navigation dropdown.

We sent the link to friends who have never been on the site to check if it might work for them, but the same error appears.

You can check everything at:
https://symmetry-digital.net/ram/

P.S. maybe you can install it somewhere for testing on your server (via All-In-One)? We’ve tested our web shop on two separated hosting and the result were the same.

Thanks, regards

Hello,

The site is working fine with the dropdown filters, please check the video given in the private content.

Best Regards.

[Author]

Posts