Home › Forums › WoodMart support forum › Problem with the mobile sidebar

Problem with the mobile sidebar

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • August 21, 2024 at 1:30 pm #591519

    wordpressagentur.eu
    Participant

    Hello,

    I have a problem with the mobile sidebar.
    The sidebar opens via “Show Sidebar”. However, it cannot be scrolled or clicked.
    This currently affects two of my stores. An older one of mine works. What could be the problem?

    Many greetings
    Isabel

    August 22, 2024 at 9:15 am #591647

    Hung Pham
    Keymaster

    Hi wordpressagentur.eu,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    August 22, 2024 at 10:21 am #591681

    wordpressagentur.eu
    Participant
    August 22, 2024 at 5:54 pm #591872

    Hung Pham
    Keymaster

    Hi wordpressagentur.eu,

    Thanks for details.

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)