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Problem with the Plugin Product Bundles, Product pic can’t close

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #371302

    ochmonek
    Participant

    Hello,

    In the Produkt the main pic function, i can open bigger and close again, the pics of each product inside bundel, i can open, but there is nothing X to close, just Browser back is possible.

    The support of the product bundle checked and found:

    Thanks for your patience! I was able to log into your staging site successfully. I installed the Conflict Checker plugin to run a few tests. I’ve found the issue still persists with only WooCommerce and Product Bundles.

    I did find a reference to a YITH plugin called PhotoSwipe which seems to be injecting some code into your site. It doesn’t affect normal products for some reason, but it does seem to be causing this behaviour on the Product Bundle pages.

    https://d.pr/i/3DZo9S
    Full Size: https://d.pr/i/3DZo9S

    When I switched to Storefront, the issue stopped: https://d.pr/v/kI17of.

    So it appears that something within the theme you are using is causing this behaviour with Product Bundles. I recommend getting in touch with the developers of this theme for support

    —–

    How i can fix this problem?

    regards
    franz

    #371546

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    #371865

    ochmonek
    Participant

    Yes thanks, i did

    #372106

    Hello,

    Have you tested the issue on the Storefront theme, does it work on Storefront?

    Best Regards

    #372144

    ochmonek
    Participant

    Yes
    When I switched to Storefront, the issue stopped: https://d.pr/v/kI17of.

    Woocommerce Support checked it self there must be a problem with template and the Product plugin bundel ( like i wrote in the first)
    see:
    https://d.pr/i/3DZo9S

    —–
    I did find a reference to a YITH plugin called PhotoSwipe which seems to be injecting some code into your site. It doesn’t affect normal products for some reason, but it does seem to be causing this behaviour on the Product Bundle pages.

    greetings
    Franz

    #372332

    Hello,

    Our developers have checked with a default theme and it does not work either: https://gyazo.com/8baf1234c87d9f30cd10a2018d27ec26

    Our theme does not ifluence.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)