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Problem with the product gallery

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  • #686319

    Agus
    Participant

    Hi! I have a problem with some products that have some variants. The images from the side gallery don-t display correctly.. what could be the issue? Thanks in advance.

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    #686420

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the Valid WP login details, so I can check and give you a possible solution.

    Best Regards,

    #686710

    Mila
    Participant

    Hi,

    We have exactly same issue form the 1th day of using Woodmart. That is why we are using a horizontal gallery now.

    But if you have found a solution – please tell me.

    Thank you

    #686747

    Hello,

    @Mila
    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards,

    #686753

    Mila
    Participant

    Hi @Aizaz Imtiaz Awan!

    Thank you for your replay.

    I created a copy of the site and set the gallery to the left in Layouts.

    The issue is as follows: when you open a product page for the first time, the gallery is there. If you open another product, the gallery disappears. Reload the page, and the gallery appears again; reload once more, and it’s gone.

    To reproduce the issue, you can also simply resave the changes in Layouts > Single Product Layout.

    Thank you!

    Mila

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    #686822

    Hello,

    Navigate to WoodMart -> Patcher and apply the 686809 patch.

    Then check how it works and let me know.

    Best Regards,

Viewing 6 posts - 1 through 6 (of 6 total)