Problem with the website checkout
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Hi, right now it leads to a 404 page, I only activated the payment page plugin and it doesn’t go through, all other plugins are turned off
Hello,
Please check how it works with the default wordpress theme.
Because the thankyou page is woocommerce functionality and our theme doesn’t influence.
Best Regards
It doesn’t work with other theme either, now I checked.
Hello,
You have checked with the default theme and the issue still remains. It means it is not our theme issue. Please contact the woocommerce community in this regard. They will guide you better because this functionality comes from WooCommerce.
Best Regards.
Hi, after two weeks of tests with the clearing company, the web hosting company, and a programmer I brought to look at the site, the problem you have is with the template, brother, I demand that you help me sort it out, please, it can’t be that I’m paying for a template and I can’t settle on the website for a whole month and you send me to look for solutions outside when the problem is on the site.
After all the tests with a normal pattern I can dispose.
Not with your pattern. There is a problem going to the payment page, help me with this please.
Hello,
It is not our theme issue. In the previous reply you have checked with the default theme and the issue persists with the default theme (404 error). It means it is not a theme issue.
Please contact the woocommerce community in this regard. They will guide you better because this functionality comes from WooCommerce.
Best Regards
and its working now with outher theme
Hello,
Can you please share some screenshots of the thank you page with the default theme.
Best Regards
.
