Problem with the width of my site

I need help because my site has a blank space on the right side and I don’t know why.
It happens on desktop and mobile
How can I remove it?

Hello,

Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

Kind Regards

Hello,

I prefer if you can guide me to correct the error.

Thank you.

Hello,

Send me some screenshots and the URL link to the page where that blank space is shown.

Thank you in advance.

Kind Regards

[zmoton.uy]

The problem occurs on all pages.
I am sending you a screenshot.

URL: https://demo.zmoton.com/

• This reply was modified 2 weeks, 3 days ago by zmoton.uy.

Attachments:

You must be logged in to view attached files.

Hello,

It works well on my side, here is a video – https://take.ms/yw1wk

Try to clear the browser cache and recheck the issue.

Kind Regards

the problem persists.

I opened it from another browser and there is still a white space on the right side of the screen. The same thing happens on mobilephone.

Hello,

Firefox: https://take.ms/QuwjT

Please make a video and send me for a better understanding.

Kind Regards

Here I send you a video: https://vimeo.com/1026520887?share=copy

Hello,

Could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand if is it our theme issue or not?

Kind Regards

Thanks for your reply,

I tried the Astra theme and the Hello Elementor theme and it works fine.

I don’t know why those margins on the sides.

Hello,

Checked in the Safari, here is a video – https://take.ms/0wuZA

Send me access to the admin panel and clarify how I can replicate that issue.

Kind Regards

Ok, I send you a video from Safari too. Please look the video.

https://vimeo.com/1026866917?share=copy

Is working wrong.

Remove this https://take.ms/kAc38 custom code in your Custom CSS area, clear the cache and recheck the issue.

Kind Regards

[Author]

Posts