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Problem with theme

Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • July 15, 2020 at 5:21 pm #211358

    apasic
    Participant

    Hello
    I haven’t been able to fix the error yet. WordPress informed me that there was a bug on the theme. How to i fix these error. Please help me.

    I send you wordpress email in private content.

    July 15, 2020 at 9:11 pm #211412

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area as well the page URL for front-end and screen of the problem.

    Best Regards

    July 16, 2020 at 5:33 pm #211753

    apasic
    Participant

    I deactivated plugins.Its the same error. The website works. But on wordpress dashboard is slow products edit.
    wp-admin/edit.php?post_type=product working slow.

    I send you login details. Can you take a look

    Thanks

    July 17, 2020 at 8:35 am #211876

    Elise Noromit
    Member

    Hello,

    The credentials you have provided are not valid https://prnt.sc/tjgfbt Please provide the valid ones.

    Best Regards

    July 17, 2020 at 9:12 am #211890

    apasic
    Participant

    Hello. I think is hosting blocked. I will unblock today afternoon. Im on work now. Thanks

    July 17, 2020 at 11:47 am #211923

    Elise Noromit
    Member

    Hello,

    Ok, let me know when we can check.

    Best Regards

    July 17, 2020 at 2:54 pm #211994

    apasic
    Participant

    Hello. I remove security block. You can try now. Thanks

    July 17, 2020 at 3:46 pm #211996

    apasic
    Participant

    Hello. I can setup variable products. Somethime working, somethime not working. Error is in products adding, editing .

    July 18, 2020 at 7:45 am #212066

    Elise Noromit
    Member

    Hello,

    I cannot still login https://prnt.sc/tk28xb

    Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem.

    Please send the screen of the error you see.

    Best Regards

    July 27, 2020 at 7:48 am #214444

    apasic
    Participant

    hello. Developer is tell me missing files. I reinstall wordpress but not working good. I have php errors. I send you login detail in private content. Please take a look.

    I try to log in with these username and password. Working good

    July 27, 2020 at 9:37 am #214488

    Elise Noromit
    Member

    Hello,

    I cannot log in https://prnt.sc/tp6ck1

    Best Regards

    July 27, 2020 at 3:52 pm #214633

    apasic
    Participant

    Hello. I solved issue. I setup php on 7.2. Now its working

    July 27, 2020 at 8:16 pm #214684

    Elise Noromit
    Member

    If you have any questions please feel free to contact us.

    Best Regards

    July 28, 2020 at 7:09 am #214759

    apasic
    Participant

    Hello. I have a one problem. Recaptcha working on mobile. On desktop not working. I have a popup contact form. I have a plugin Advanced noCaptcha & invisible Captcha.

    July 28, 2020 at 9:27 am #214794

    Elise Noromit
    Member

    Hello,

    Please contact the plugin support on this issue. Our support does not cover fixing the plugins.

    Best Regards

    July 28, 2020 at 9:32 am #214796

    apasic
    Participant

    Hello. I solved the issue. I instaled other plugin. Thanks

    July 28, 2020 at 9:33 am #214797

    Elise Noromit
    Member

    If you have any questions please feel free to contact us.

    Best Regards

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