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Problem with variations images

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  • #347356

    Bartlomiej
    Participant

    Hello,

    I have a problem with additional images attached to variations. Problems occur in some products, in some it works. In private content, I share one link with working variations image feature, second with not working variations image feature. Variations images exist but the carousel of the images is not visible. Please take a look at the shared video.

    I have found your solution with AJAX level changer “Increase this value if you noticed a problem with additional variations images function.” but unfortunately it doesn’t work – I have tried many levels also max 500.

    I work on a basic basel theme with all plugins switched off (only plugins that work officially with your theme are switched on) to be sure that the problem occurs with your theme. So please check what caused the problem. It is really important for us. Needed access data in private content.

    Best regards

    #347738

    Hello,

    Sorry for the delay.

    In order to show the variation gallery, you need to add at least one image to the main product gallery: https://gyazo.com/613ef76a4b0f65e303de6b10b88d2d7e and https://gyazo.com/613ef76a4b0f65e303de6b10b88d2d7e

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)