Problem with variations woocommerce

Hi,

Recently I´ve installed the plugin “Product Add-Ons for Woocommerce” to gestionate multiple variations on the site.

The problem here is that when I check all the variations, the product doesn´t get into the cart.

On the link you can see a product and check all of the issue.

I don´t know if the problem is the plugin or the theme or something that I dont´t do properly.

Can you help me please?

Thanks!

Best regards.

Javier.

Hello,

Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

Regards

Hi again,

Thanks for your quickness.

I have test it with another theme and it´s works. Please check it on the link.

Best regards.

Javier.

Please, provide us your admin access so we can log in and check this on your side.

Thank you in advance.

Hi Eric,

I´ve created an user for you. You must recieved by email.

I´ve activated your theme again.

Best regards.

Javier.

We just tried to add the product to the cart and everything works. Can describe the steps to see the problem.

http://prntscr.com/oyjmk3

Regards

Hi,

Ok, I try to explain.

The fields “tipo de tela” and “tipo de botón” are required. Once you choose this fields and clic on add product, you can see the message of “product was successfully added
to your cart”, but none product is added.

I have send you a video by wetransfer. In this video i do the same buy as you on the image attached. My cart still empty.

Best regards.

Hello,

It looks like our AJAX add to cart is not compatible with the plugin that you use for variations try disabling it in Theme settings -> Product page -> AJAX Add to cart to use the default method.

http://prntscr.com/oyz7tw

Kind Regards
XTemos Studio

Hi,

Thanks! Yeah, it´s looks like it works disabling AJAX.

Thank You.

Kind Regards.

Javier.

You are welcome!

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