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Problem with video mp4 on product site

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  • #494413

    andrzej
    Participant

    Look at the link http://bizuteria1.jdmsite.com/produkt/avana/

    And click start video in gallery. The video cuts out after a while. It is not liquid.

    It is not a matter of connection speed or computer power. I have a fast connection and a powerful computer. Can something be done about it, any update from you?

    #494448

    Luke Nielsen
    Keymaster

    Hello,

    The thing is that you have a heavy video and a poor server as a result you have such an issue. If you open the video in the new browser tab, you will see the same. Also, you can enable the default theme, define that video somewhere on the page by using the default elements from your page builder, as a result, there will be the same issue so it’s not something caused by the theme.

    Kind Regards

Viewing 2 posts - 1 through 2 (of 2 total)