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Problem with Woocommerce

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #495428

    aliamov
    Participant

    Hi, have a problem when trying to check orders in woo the site is going down right away:
    Whoops!
    500
    The server can not find the requested resource. In the browser, this means the URL is not recognized.

    Request-Id: c6b7f35f1979f147f652d9f152657b7c-phx-edge1

    Here is the log from woocommerce:
    2023-09-12T00:39:35+00:00 CRITICAL Uncaught Error: Call to a member function get_stock_status() on bool in /home/u559511584/domains/naturalook.shop/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/wishlist/emails/class-promotional-email.php:110
    Stack trace:
    #0 /home/u559511584/domains/naturalook.shop/public_html/wp-includes/class-wp-hook.php(310): Promotional_Email->trigger()
    #1 /home/u559511584/domains/naturalook.shop/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters()
    #2 /home/u559511584/domains/naturalook.shop/public_html/wp-includes/plugin.php(565): WP_Hook->do_action()
    #3 /home/u559511584/domains/naturalook.shop/public_html/wp-content/plugins/woocommerce/includes/class-wc-emails.php(170): do_action_ref_array()
    #4 /home/u559511584/domains/naturalook.shop/public_html/wp-includes/class-wp-hook.php(310): WC_Emails::send_transactional_email()
    #5 /home/u559511584/domains/naturalook.shop/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters()
    #6 /home/u559511584/domains/naturalook.shop/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
    #7 /home/u559511584/domains/naturalook.shop/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/wishlist/sends-about-products-wishlist/class-send-promotional.php(79): do_action()
    #8 /home/u559511584/domains/naturalook.shop/public_html/wp-includes/class-wp-hook.php(310): XTS\WC_Wishlist\Sends_Promotional->send_promotional_email()
    #9 /home/u559511584/domains/naturalook.shop/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters()
    #10 /home/u559511584/domains/naturalook.shop/public_html/wp-includes/plugin.php(565): WP_Hook->do_action()
    #11 /home/u559511584/domains/naturalook.shop/public_html/wp-cron.php(191): do_action_ref_array()
    #12 {main}
    thrown in /home/u559511584/domains/naturalook.shop/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/wishlist/emails/class-promotional-email.php on line 110

    #495524

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

Viewing 2 posts - 1 through 2 (of 2 total)