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PROBLEM WITH WOODMART HEADER BUILDER

Viewing 9 posts - 1 through 9 (of 9 total)
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  • December 22, 2020 at 12:43 pm #253083

    [email protected]
    Participant

    Hi guys, i have a problem with header builder, when i click on HEADER BUILDER the page is without anything, i use it on Chrome, please help me

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    December 22, 2020 at 1:17 pm #253093

    Artem Temos
    Keymaster

    Hello,

    Try to disable mod_security on your server. It seems to block Header Builder’s “save” requests. Contact your hosting provider for help.

    Kind Regards

    December 22, 2020 at 1:29 pm #253097

    [email protected]
    Participant

    with security and without, ever the same problem.

    December 22, 2020 at 1:32 pm #253098

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we could check it?

    Thank you in advance

    December 22, 2020 at 1:44 pm #253104

    [email protected]
    Participant

    plugin disable same problem

    December 22, 2020 at 1:50 pm #253106

    Artem Temos
    Keymaster

    We don’t have an administrator’s rights with this account.

    December 22, 2020 at 1:55 pm #253114

    [email protected]
    Participant

    sorry now is ok

    December 22, 2020 at 2:24 pm #253119

    [email protected]
    Participant

    now you haveadministration rights…problem is not resolve(maybe can be misunderstanding my last reply)

    December 22, 2020 at 3:09 pm #253129

    Artem Temos
    Keymaster

    When we disable external plugins it starts working correctly.

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Viewing 9 posts - 1 through 9 (of 9 total)