Problem with woomultistore plugin

Hi.
I have installed the woomultistore plugin https://woomultistore.com/product/woocommerce-multistore/
Auto sync doesn’t work with woodmart… Can you help me? Thanks

https://woomultistore.com/product/woocommerce-multistore/

Hello,

To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.
Please send us a video of how it works.

Regards

Yes, we have already done some tests. With the default theme the plugin works correctly.
I also did tests with the plugin developers

Please enable the default theme on your website and record a video that demonstrates how to reproduce the issue so we can compare it with our theme.

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