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Problem with WPML

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  • #620733

    derekwei84
    Participant

    Hello,

    We used the WPML plugin to translate our website from English to Spanish. However, we are encountering several issues after the translation:

    1. In the Spanish version, we cannot access the Woodmart header builder. It remains in a loading state, preventing us from making any adjustments.

    2. We found a solution on the support forum regarding the issue of sliders disappearing after translation. We successfully translated the slider, but the background image is missing. We attempted to fix this with Elementor, but whenever we select Spanish for either the slider page or the home page, we receive a 500 error and cannot open it in Elementor.

    3. After translating the homepage, our product grid has also vanished.

    Could you please log into our backend to see if there is a settings issue? Thank you very much!

    Kind Regards
    Derek W

    #621258

    Hung Pham
    Keymaster

    Hi derekwei84,

    Thanks for reaching to us and appreciate your patience.

    All mentioned issues worked on my end so far, please let me know if you resolved these.

    Regards,

    #622039

    derekwei84
    Participant

    Hi
    Thank you for check for us. We find way to fix. Thanks a lot

    Kind Regards
    Derek WEI

    #622045

    Hung Pham
    Keymaster

    Hi derekwei84,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,

Viewing 4 posts - 1 through 4 (of 4 total)

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