Problem with youtube URL video on product page
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Hello,
I want to ask, can we somehow solve the problem with playing the youtube video on the product?
When I put the URL in the product gallery, it works, but as soon as I put the URL down here (1st photo) I get this message (2nd photo)
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Hello,
Please try to add the standard YouTube video URL format, for example:
https://www.youtube.com/watch?v=LXb3EKWsInQ
Other types of URLs (such as shortened or embedded links) may not work correctly in the product video field. Using the standard format should resolve the issue.
Best Regards,
Okay, great, thank you very much, I copied the link from the channel, so I went incognito so I wasn’t even logged in, and then I copied the link and it works.
Thank you
Hello,
Sounds great that your issue has been solved.
If you have a moment, we’d really appreciate your feedback — it helps us improve the theme and shape future updates: https://tally.so/r/w4l54k
Thanks again for contacting us.
Topic closed.
Best Regards,
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