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PROBLEM WITH ZOOM ON IOS

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #634544

    eddyfilip
    Participant

    hi, I purchased your theme (BASEL, version 5.8.0) a few months ago installed on the WordPress platform; when I visit the site from mobile, the screen automatically zooms to the left when I press the search button. I don’t like it, it ruins the visit to the site.
    How can I disable this zoom?

    #634847

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please send us a video or screenshot of the problem and your website URL so we can check?

    Kind Regards
    XTemos Studio

    #636937

    eddyfilip
    Participant

    when I press search from the mobile version, the zoom starts as you see in the IMG 2338 file. I don’t want any zoom to start, as it should be in the IMG 2339 file

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    #636948

    eddyfilip
    Participant

    I tried using meta tags to prevent zooming, but nothing worked

    #636973

    Artem Temos
    Keymaster

    It seems like you have customized our theme’s viewport. Please reinstall the theme or restore the original header.php file to fix this issue.

    #637001

    eddyfilip
    Participant

    hi, I tried reinstalling the theme (by doing so header.php should have been reset) and I removed the head meta data plugin, but the problem doesn’t seem to have been solved

Viewing 6 posts - 1 through 6 (of 6 total)