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Problem woocoomerce

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #264306

    jpambi
    Participant

    Hello can you help me please, I have an incompatibility with the woocoomerce. When I activate it, the content disappears, and when I deactivate it appears

    #264319

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #264322

    jpambi
    Participant

    Thank you how I can do to give you the credentials so that you can help me.

    #264434

    Hello,

    I have deactivated all the plugins not related to the theme and the site works correctly.

    Now I activate all back not to keep the site without the plugins.

    Deactivate all the plugins, then active these ones in Appearance > Install plugins, then active the rest one by one to detect which one causes the problem.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)