Home Forums WoodMart support forum problem Woodmart theme not upload (keeps trying installing in Add Themes)

problem Woodmart theme not upload (keeps trying installing in Add Themes)

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  • #426468

    ahmad.i.alameddine2
    Participant

    not upload theme
    I deleted a lot of plugins that could problems (ajax, wp forms, All-in-One WP Migration…)
    The attempts were unsuccessful

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    #426483

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please check and follow this manual: https://xtemos.com/docs-topic/update-the-theme/

    if the problem remains, insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugin deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #426564

    ahmad.i.alameddine2
    Participant

    Nothing has changed
    It does not appear that it is uploading the theme, it is just trying and no result appears
    https://xtemos.nyc3.digitaloceanspaces.com/wp-content/uploads/2022/12/Screenshot-2022-12-06-000217.jpg

    #426841

    ahmad.i.alameddine2
    Participant

    Done
    I uploaded it directly from Control Panel

    #426848

    Hello,

    I am checking your site and I see the theme has been installed and the demo has been uploaded.

    Please clarify the problem if any.

    Best Regards

Viewing 5 posts - 1 through 5 (of 5 total)