Problemas en Ecommerce – Plantillas

Hola, tengo problemas con mi tienda web. especificamente en la cantidad de productos.En esta zona no aparece ningun numero. Cuando reviso el informe del estado en Woocommerce me aparecen muchas anulaciones y una plantilla incompatible.

Dejo el informe de estado de Woocommerce

Hi,

Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce it on your website.

Thank you in advance.

Hello

I will share a file where I will explain what the error is and where I have detected that it comes from, in addition to leaving the images I will also leave 2 videos where I will show my screen detecting the error the Woodmart 2.3 and after updating Woodmart when the error appears again.

Video 1: Woodmart 2.3 Version where the error is presented and woocommerce invites to update the theme to correct it.

Video 2: Woodmart 4.6 Error in Quantity field fixed. When modifying anything in Theme Settings the error is presented again.

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Videos en el Link

File in English

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Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

Hi

I have disabled plugins that are not needed for the theme.

You have some custom CSS code in Theme Settings. Please, remove it completely so we can check how it works without it. Save somewhere on your computer to not lose it.

Can you tell me how to do it or if there is a guide to remove that personalization?

You just need to remove all the code you added to the Custom CSS area in Theme Settings -> Custom CSS.

I already removed the code that was in Theme settings> Custom CSS

Please, check how it works now.

Now I don’t have the Quantity Field problem. I cannot add CSS customization again or what should I do?

thanks for helping

We don’t know what your customizations are made for but they break the quantity field appearance. You need to review it by yourself and check what is wrong. Additional code customizations are out of our theme support scope.

Thank you very much the support has helped me a lot

Great, you are welcome!

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