Problematic themes

Hi xtemos,

I get this error for my woodmart theme

This theme failed to load properly and was paused within the admin backend.

What should I do.

my problem needs to be solved quickly, so I leave the login details in the private field

Hello,

We can’t enter your dashboard because of an error on your website. Try to rename the folder with our theme on the server to deactivate it. Then deactivate all external plugins so we can enter your dashboard and try to activate the theme to see if it works correctly.

Kind Regards

Hello

I have activated the storefront theme and you can log in now

Please, provide us with your admin username. You sent the password only.
Also, disable all plugins that are not related to our theme.

I have disabled the plugins and write the login information in the private content

Please, send us your FTP access so we can check it further.

https://hpanel.hostinger.com/
also I use cloudflare cnd

Sorry, but the password seems to be wrong and we can’t enter the panel.

sorry for the situation,

I log in directly with google account, username and password are the same

also I would like to mention additionally, my wordpress domain panel is connecting with hostinger and google

I use this site https://www.natro.com/ for domain, I write the login information of this site in the private content

hi xtemos,

ı fix this, thank you, this topic can be closed

OK, we are glad to hear that. Feel free to contact us if you have any further questions.

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