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Problems after recent update
- This topic has 14 replies, 2 voices, and was last updated 3 years, 4 months ago by
Artem Temos.
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AuthorPosts
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June 20, 2022 at 4:50 pm #384693
BlumentallParticipantDear support team,
I updated the theme yesterday but faced two problems after the update.
1- Some products image are not loading on the main page and I have to reload the page to see all products mage.2- On Card PayPal express checkout button override the normal checkout button link. Both PayPal express button and checkout buttons are going to PayPal payment!
Attachments:
You must be logged in to view attached files.June 20, 2022 at 4:51 pm #384695
BlumentallParticipantfirst page
Attachments:
You must be logged in to view attached files.June 20, 2022 at 5:01 pm #384698
Artem TemosKeymasterHello,
Could you please disable all plugins that are not related to our theme, switch to the parent theme and provide us your admin access so we can check it?
Thank you in advance
June 20, 2022 at 5:14 pm #384708
BlumentallParticipantSeems that there is an interaction with paypal express plug-in
June 20, 2022 at 6:01 pm #384727
Artem TemosKeymasterTry to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.
.cart-totals-inner .single_add_to_cart_button { background-color: unset; }June 20, 2022 at 6:14 pm #384731
BlumentallParticipantUnfortunately, the snippet didn’t solve the problem. Still, the checkout button URL is is linked to PayPal instead of checkout page
June 21, 2022 at 9:28 am #384866
Artem TemosKeymasterWe don’t see the button on your website now. Could you please enable it and send us a screenshot of the remaining problem?
Kind Regards
June 21, 2022 at 1:16 pm #384974
BlumentallParticipantHi,
First, you need t to add a product to the card, then go to the card and you will see 2 buttons (I have attached an image).
The upper button (1) must go to checkout page but its goes to PaypalAttachments:
You must be logged in to view attached files.June 21, 2022 at 1:59 pm #384985
Artem TemosKeymasterHello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
June 21, 2022 at 4:18 pm #385078
BlumentallParticipantIf I activate another theme the problem will be solved automatically.
So the problem is made by your theme.June 21, 2022 at 4:43 pm #385088
Artem TemosKeymasterPlease, record a video of how it works with the default theme so we can compare it with our theme and identify the problem.
Kind Regards
June 21, 2022 at 4:51 pm #385090
BlumentallParticipantPlz see the video
If I activate the Freshio theme the checkout button normally goes to checout, when I reactivate woodmart the button goes to PayPal!
Attachments:
You must be logged in to view attached files.June 21, 2022 at 4:55 pm #385093
Artem TemosKeymasterTry to add the following code snippet as well
.cart-totals-inner .single_add_to_cart_button:before { display: none; }Kind Regards
June 21, 2022 at 5:02 pm #385098
BlumentallParticipantThis worked
Thanks
June 21, 2022 at 5:04 pm #385101
Artem TemosKeymasterGreat, you are welcome! Feel free to contact us if you have any further questions.
Kind Regards
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