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Problems creating variable products with inventory at 0

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  • #625829

    hebrascrochet
    Participant

    We create variable products in which they have some inventory at 0 and we leave them as “disabled” so that the variation design appears as disabled, attached is an image of a product that could be left disabled and does not give an error, in image 2 I show another product that when deactivating the active product option I get an error of: “Sorry, there are no products that match your selection. Please choose a different combination.” When activating it, the warning disappears and it tells me that it is out of stock, when deactivating the inventory or activating it, the same thing happens, I have searched for errors but there is nothing that refers to the problem.
    Is there a solution to this?

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    #625894

    Hello,

    The Disabled Swatch style applies specifically to product variants that are disabled, rather than those that are out of stock.

    To utilize the Disabled Swatch style effectively, ensure that the product variant is not checked with the “Enable” option. Once this condition is met, the Disabled Swatch style will function as intended. For visual reference, please refer to the following images:

    https://snipboard.io/BMehIF.jpg
    https://snipboard.io/NbOzfP.jpg

    Best Regards

    #625917

    hebrascrochet
    Participant

    Yes, the problem is that when I disable the “enable” option, this message that I showed you above appears “Sorry, there are no products that match your selection. Please choose a different combination”, it only happens to us with 2 products, the others are fine, they have the same options, and it only happens when we do this action, it’s like there is some bug perhaps

    #625918

    hebrascrochet
    Participant

    For example, this product has the option disabled and the Sweeth-White-off-0129 variation with its “x” does not appear and this message appears in yellow

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    #625920

    hebrascrochet
    Participant

    I tried deleting the product and doing the whole procedure again, adding inventory, prices, disabling all those without inventory and the same error message still appears

Viewing 5 posts - 1 through 5 (of 5 total)