Problems in importing templates elements from Library

[Sevaparayana]

Hi,
I need to use some elements from templates from the library but it does not work.
It is unable to download and install elements in the page, it blocks everything after pushing add +.
I checked with the hosting and it is not a hosting problem, they said everything is ok from their side.
But they tell is concerning to this error…

PHP Fatal error: Uncaught Error: Call to a member function process_attachment() on null in /home/mbhaktic/public_html/wp-content/themes/woodmart/inc/classes/Vctemplates.php:271

How to solve everything and use templates?
Thank you in advance for the help!
Seva

• This topic was modified 2 years, 9 months ago by Sevaparayana.
• This topic was modified 2 years, 9 months ago by Sevaparayana.

Hello,

Please add this code to the Theme Settings > Custom CSS > Global:

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Made it but the problem persists!

Admin access following in private.

Hello,

Please deactivate the license for the WP bakery page builder and try again.

Best Regards

Still not working.

Hello,

You have not updated the WoodMart Core plugin, we have updated, the library works now: https://gyazo.com/43c949b286192ca4c48f3dc8618bbe1b

If you have any questions please feel free to contact us.

Best Regards

Yes, it works now!
Thank you so much for your help!

Best Regards
Seva

You are welcome! We are here to help.

Wish you a wonderful day!

[Author]

Posts