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Problems in selecting product features

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  • #610628

    chocokids.info
    Participant

    hello
    I have a problem in selecting the features of the products. When I select a feature, for example Gold, that product is selected and the line below the features does not change.
    You can watch its video in the link below
    https://file.io/kQNIzTlJM9Td

    This problem exists in all products, for example, you can work on this product
    https://chocokids.shop/product/rock-tjejen/
    If I want to explain in a simpler way, look at the photo I posted. We have three colors: colored – golden – milk
    When I select gold for example, a line is displayed under it, when I want to change it, the product is selected, but the line under it does not change.

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    #610736

    Luke Nielsen
    Keymaster

    Hello,

    Okay, I see. May I disable the 3rd party plugins and enable the parent theme for testing?

    Looking forward to hearing back from you!

    Kind Regards

    #610771

    chocokids.info
    Participant

    No problem do it

    #610802

    Luke Nielsen
    Keymaster

    Hello,

    The issue happened due to the Klarna plugin, which, when changing the variation, returns an error in the console, because of this our swatches do not work correctly. We also checked this problem with the default theme and here is the same error in the console – https://monosnap.com/file/ecAempt5iwbDgtEccnMzrLjOgZHyx3

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)