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Problems with FBT and Linking variation with Polylang pro
- This topic has 27 replies, 2 voices, and was last updated 1 week, 6 days ago by
Hung Pham.
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AuthorPosts
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July 9, 2025 at 4:14 am #672577
ya.predkoParticipantHello. I have issue with Polylang traslated products where active FBT and Linked Variation. On main language all goo, but after change language on product to another language – critical error. On product with Linked variation dont showing all variation ? only few random.
July 9, 2025 at 11:45 am #672638
Hung PhamKeymasterHi ya.predko,
Thanks for reaching to us.
Could you please record a short video and describe how we can reproduce the issue on your website so we can check this for you?
Kind Regards,
Hung PDJuly 9, 2025 at 2:25 pm #672687
ya.predkoParticipantGo to page and just change language to rus
July 9, 2025 at 2:27 pm #672688July 10, 2025 at 4:05 pm #672922
ya.predkoParticipant?
July 11, 2025 at 7:38 am #673011
Hung PhamKeymasterHi ya.predko,
Thanks for your patience.
To assist you in the best possible manner, I need FTP account to enable debug log and this will allow me to thoroughly investigate and address your concerns in a more efficient.
Kind Regards,
Hung PDJuly 14, 2025 at 1:46 am #673672
ya.predkoParticipantHello
July 14, 2025 at 9:16 am #673705
Hung PhamKeymasterHi ya.predko,,
Thanks for details but admin credentials are incorrect, please check again.
Regards,
July 14, 2025 at 10:16 am #673731
ya.predkoParticipantAll credentials correct, pls check again)
July 15, 2025 at 1:54 pm #674234
Hung PhamKeymasterHi ya.predko,
Sorry, it worked again.
I checked your site and saw that there are 2 languages, but when I tried to select UK language, it always redirect to default language or homepage.
Please record a video that demonstrates the problem so we can understand and reproduce it on your website.
Kind Regards,
Hung PDJuly 16, 2025 at 2:26 am #674404
ya.predkoParticipanthello. check video
July 16, 2025 at 8:57 am #674425
Hung PhamKeymasterHi ya.predko,
Would you mind if I deactivate extra plugins for testing? Please confirm me back.
Regards,
Hung PDJuly 17, 2025 at 2:16 am #674629
ya.predkoParticipantyes, you can. it seems this problem is relevant to Polylang and incorrect copying of styles between translations. I had this problem before and I already contacted support with a problem when changing blocks on the main page, they were overwritten after editing the translation of this page in another language. then they solved it for me, but after updating the theme everything went wrong again. https://xtemos.com/forums/topic/product-layout-issue-with-polylang/
July 17, 2025 at 7:41 pm #674799
Hung PhamKeymasterHi ya.predko,
This problem is due to the incorrect translation of this line
https://monosnap.com/file/hdYJsYqIEdzbGb1j6MbAUfcpnWqmgR, let fix it and double check.
Regards,
Hung PDJuly 17, 2025 at 8:51 pm #674805
ya.predkoParticipantSuper, thanks! Its work! Buuut) i have issues with linked variations, see video
July 17, 2025 at 9:05 pm #674807
ya.predkoParticipantAnd the bug with Ajax filtering has returned, after which the layout of filtered products breaks, but everything is displayed correctly when the page is refreshed. The code for initializing theme styles and the product container in the filtering settings (.wd-shop-product) were written in custom scripts – I use layouts, but as you can see in the video, this error occurs (
Maybe i was wrong with html-class of product conteiner? or wrong js-code from this documentation https://filtereverything.pro/resources/ajax-related-problems/Attachments:
You must be logged in to view attached files.July 17, 2025 at 9:11 pm #674810
ya.predkoParticipantupd for last messege: and after filtering dont work collapse button for category descryption text
Attachments:
You must be logged in to view attached files.July 19, 2025 at 6:13 pm #675094
Hung PhamKeymasterHi ya.predko,
I’ve passed this topic to one of our developers, and I will let you know once get an answer in the Monday.
Thanks for your patience.
Best Regards,
Hung PDJuly 22, 2025 at 2:52 am #675381
ya.predkoParticipantHello
It’sMonday
Thursday ))July 22, 2025 at 10:39 am #675452
Hung PhamKeymasterHi ya.predko,
Thanks for appreciate your patience.
You should deactivate all plugins (except WoodMart Core, Elementor and WooCommerce Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.
Regards,
Hung PDJuly 22, 2025 at 10:49 am #675457
ya.predkoParticipantAre you kidding me?) is this the response from the developers that I’ve been waiting for 6 days?
July 23, 2025 at 4:09 pm #675829
Hung PhamKeymasterHi ya.predko,
Thanks for your patience and sorry for all inconveniences.
According to the screenshots, you are using custom js codes and extra plugin, Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards,
Hung PDJuly 24, 2025 at 2:23 am #675903
ya.predkoParticipantHello
I cant chek linked variation, because its relevant only for Woodmart themeJuly 26, 2025 at 12:42 pm #676340
Hung PhamKeymasterHi ya.predko,
I’ve passed this topic to one of our developers, and I will let you know once get an answers.
Thanks for your patience.
Best Regards,
Hung PDJuly 27, 2025 at 4:41 pm #676442
ya.predkoParticipantWaiting. but please not like last week
July 28, 2025 at 9:03 am #676472
Hung PhamKeymasterHi ya.predko,
Thanks for your patience.
During a thorough inspection of your website, we noticed an unusual issue related to WordPress. Specifically, in the admin panel, the term counters are displaying incorrect values
https://monosnap.com/file/l5jiK5mmdUaYmkaSY5XAC5cw5aNg7XAs a result, you’re encountering problems with Linked Variation. We also tested this using the default theme and the standard Product attributes widget. We displayed all terms for the attribute, and as shown in the screenshot, the term with the value
60
is not appearing https://monosnap.com/file/UFVkuvY5JqVCBFCN36LvhCVnIZ83mJ even though there is a product on your site that uses this term.Therefore, unfortunately, this issue is not related to our theme. The Linked Variation functionality retrieves product quantity data the same way as the default Product attributes widget.
Regards,
Hung PDJuly 30, 2025 at 2:44 am #676942
ya.predkoParticipantI think this problem relevant to my optimize plugin Scalability pro.
Attachments:
You must be logged in to view attached files.July 30, 2025 at 10:00 am #676965
Hung PhamKeymasterHi ya.predko,
Thanks for sharing details. Keep us in mind for future questions and concerns, we’re always here to help!
Regards,
Hung PD -
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