Home Forums WoodMart support forum Problems with FBT and Linking variation with Polylang pro

Problems with FBT and Linking variation with Polylang pro

Viewing 28 posts - 1 through 28 (of 28 total)
  • Author
    Posts
  • #672577

    ya.predko
    Participant

    Hello. I have issue with Polylang traslated products where active FBT and Linked Variation. On main language all goo, but after change language on product to another language – critical error. On product with Linked variation dont showing all variation ? only few random.

    #672638

    Hung Pham
    Keymaster

    Hi ya.predko,

    Thanks for reaching to us.

    Could you please record a short video and describe how we can reproduce the issue on your website so we can check this for you?

    Kind Regards,
    Hung PD

    #672687

    ya.predko
    Participant

    Go to page and just change language to rus

    #672688

    ya.predko
    Participant

    Screenshots

    Attachments:
    You must be logged in to view attached files.
    #672922

    ya.predko
    Participant

    ?

    #673011

    Hung Pham
    Keymaster

    Hi ya.predko,

    Thanks for your patience.

    To assist you in the best possible manner, I need FTP account to enable debug log and this will allow me to thoroughly investigate and address your concerns in a more efficient.

    Kind Regards,
    Hung PD

    #673672

    ya.predko
    Participant

    Hello

    #673705

    Hung Pham
    Keymaster

    Hi ya.predko,,

    Thanks for details but admin credentials are incorrect, please check again.

    Regards,

    #673731

    ya.predko
    Participant

    All credentials correct, pls check again)

    #674234

    Hung Pham
    Keymaster

    Hi ya.predko,

    Sorry, it worked again.

    I checked your site and saw that there are 2 languages, but when I tried to select UK language, it always redirect to default language or homepage.

    Please record a video that demonstrates the problem so we can understand and reproduce it on your website.

    Kind Regards,
    Hung PD

    #674404

    ya.predko
    Participant

    hello. check video

    #674425

    Hung Pham
    Keymaster

    Hi ya.predko,

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,
    Hung PD

    #674629

    ya.predko
    Participant

    yes, you can. it seems this problem is relevant to Polylang and incorrect copying of styles between translations. I had this problem before and I already contacted support with a problem when changing blocks on the main page, they were overwritten after editing the translation of this page in another language. then they solved it for me, but after updating the theme everything went wrong again. https://xtemos.com/forums/topic/product-layout-issue-with-polylang/

    #674799

    Hung Pham
    Keymaster

    Hi ya.predko,

    This problem is due to the incorrect translation of this line

    https://monosnap.com/file/hdYJsYqIEdzbGb1j6MbAUfcpnWqmgR, let fix it and double check.

    Regards,
    Hung PD

    #674805

    ya.predko
    Participant

    Super, thanks! Its work! Buuut) i have issues with linked variations, see video

    #674807

    ya.predko
    Participant

    And the bug with Ajax filtering has returned, after which the layout of filtered products breaks, but everything is displayed correctly when the page is refreshed. The code for initializing theme styles and the product container in the filtering settings (.wd-shop-product) were written in custom scripts – I use layouts, but as you can see in the video, this error occurs (
    Maybe i was wrong with html-class of product conteiner? or wrong js-code from this documentation https://filtereverything.pro/resources/ajax-related-problems/

    Attachments:
    You must be logged in to view attached files.
    #674810

    ya.predko
    Participant

    upd for last messege: and after filtering dont work collapse button for category descryption text

    Attachments:
    You must be logged in to view attached files.
    #675094

    Hung Pham
    Keymaster

    Hi ya.predko,

    I’ve passed this topic to one of our developers, and I will let you know once get an answer in the Monday.

    Thanks for your patience.

    Best Regards,
    Hung PD

    #675381

    ya.predko
    Participant

    Hello
    It’s Monday
    Thursday ))

    #675452

    Hung Pham
    Keymaster

    Hi ya.predko,

    Thanks for appreciate your patience.

    You should deactivate all plugins (except WoodMart Core, Elementor and WooCommerce Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Regards,
    Hung PD

    #675457

    ya.predko
    Participant

    Are you kidding me?) is this the response from the developers that I’ve been waiting for 6 days?

    #675829

    Hung Pham
    Keymaster

    Hi ya.predko,

    Thanks for your patience and sorry for all inconveniences.

    According to the screenshots, you are using custom js codes and extra plugin, Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards,
    Hung PD

    #675903

    ya.predko
    Participant

    Hello
    I cant chek linked variation, because its relevant only for Woodmart theme

    #676340

    Hung Pham
    Keymaster

    Hi ya.predko,

    I’ve passed this topic to one of our developers, and I will let you know once get an answers.

    Thanks for your patience.

    Best Regards,
    Hung PD

    #676442

    ya.predko
    Participant

    Waiting. but please not like last week

    #676472

    Hung Pham
    Keymaster

    Hi ya.predko,

    Thanks for your patience.

    During a thorough inspection of your website, we noticed an unusual issue related to WordPress. Specifically, in the admin panel, the term counters are displaying incorrect values
    https://monosnap.com/file/l5jiK5mmdUaYmkaSY5XAC5cw5aNg7X

    As a result, you’re encountering problems with Linked Variation. We also tested this using the default theme and the standard Product attributes widget. We displayed all terms for the attribute, and as shown in the screenshot, the term with the value 60 is not appearing https://monosnap.com/file/UFVkuvY5JqVCBFCN36LvhCVnIZ83mJ even though there is a product on your site that uses this term.

    Therefore, unfortunately, this issue is not related to our theme. The Linked Variation functionality retrieves product quantity data the same way as the default Product attributes widget.

    Regards,
    Hung PD

    #676942

    ya.predko
    Participant

    I think this problem relevant to my optimize plugin Scalability pro.

    Attachments:
    You must be logged in to view attached files.
    #676965

    Hung Pham
    Keymaster

    Hi ya.predko,

    Thanks for sharing details. Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,
    Hung PD

Viewing 28 posts - 1 through 28 (of 28 total)