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Problems with “Hover content” not working on live site

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #514962

    steven-2056
    Participant

    Have a problem with “hover content” not working on our live site – but working fine on our test environment https://euromachinery.danspot.dk/product-category/used-machinery/used-recycling-machines/recycling-lines/.

    Can you see what problem is here, so we can get this issue solved?

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    #515010

    Luke Nielsen
    Keymaster

    Hello,

    I would like to request temporary admin access to the live site to take a better look at the issue there.

    Thank you in advance.

    Kind Regards

    #515015

    steven-2056
    Participant

    Yes – certainly. Giving you the access in secure box.

    #515197

    Luke Nielsen
    Keymaster

    Hello,

    May I request you send me access to the test site so I can compare the settings?

    Looking forward to hearing back from you!

    Kind Regards

    #515253

    steven-2056
    Participant

    Yes – coming here below

    #516036

    Luke Nielsen
    Keymaster

    Hello,

    Please accept my apologies for the delay.

    Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back, however, You would better make the full backup of your site.

    Looking forward to hearing back from you!

    Kind Regards

    #516520

    steven-2056
    Participant

    Yes – I confirm. But pls try to do it outside of peak hours if possible – which is 8-17 – Copenhagen timezone.

    #517297

    Luke Nielsen
    Keymaster

    Hello,

    The issue is related to this code: https://monosnap.com/file/eGotSFYPhxgABdGEXgeBPiX4HBVz8f

    Please remove it and recheck the issue.

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)