Problems with my checkout page
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Greetings, my template presents a problem at the end of the purchase, in the form where users leave their purchase data, on the side where the payment methods are loaded, it always appears loading, it does not allow interaction.
All plugins are up to date, including template.
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Hello,
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area
Best Regards
Thanks, I have tried the way you indicate, but it has not solved the problem, I leave the accesses in the private area.
Thanks again.
Hello,
Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.
If you see the same on the Storefront, contact the host support there may be server configuration causing the problem.
If there is no problem on the Storefront, make the theme settings export and reinstall the theme.
Best Regards
Thank you very much, the help has been very useful.
You are welcome! If you have any questions please feel free to contact us.
Best Regards
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