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Problems with prices on the shopping cart page

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  • #651120

    balabalalouis
    Participant

    Hi there!
    I have a discount on my website that says Buy two and get the second one half off. When I add a product and go to the cart page, the product’s price is displayed at half the original price, but when I click checkout and go to the appropriate page, the price is the normal price.
    I have removed all the recently added plug-ins and cleared the cache, but the error persists.
    Any idea what could be causing this and how to fix it? I’d appreciate any help you can offer!

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    #651208

    Luke Nielsen
    Keymaster

    Hello,

    Please confirm the permission for plugins deactivation and switching to the parent/default theme for testing.

    Looking forward to collaborating with you!

    Kind Regards

    #651269

    balabalalouis
    Participant

    Hi,
    Sure! You have my permission to deactivate plugins and switch to the parent/default theme for testing. Please let me know if you find anything. Thanks for your help!

    #651270

    balabalalouis
    Participant

    Hi,
    Please don’t delete my discount plugin as I’ve been using it for 6 months now. It should rule out this plugin.

    #651459

    Luke Nielsen
    Keymaster

    Hello,

    At the moment, I see that it works well now – https://prnt.sc/Cs7t0lf9IkYJ , https://prnt.sc/MF6QY1uLn_gZ

    Please clarify how to replicate that issue.

    Kind Regards

Viewing 5 posts - 1 through 5 (of 5 total)