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Problems with them and page

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  • #192153

    charlesheim
    Participant

    Hi,

    Sorry for my english but I’m french 🙁
    I’ve got few problems with basel theme
    I did a video about my problem.
    https://streamable.com/5dj937

    1st: When you open a page of website you have in first a white page with login and registar.

    2nd When you open new page you have some white first and you need to scroll to find content.
    After that it move on good place.

    3rd: ACF doesn’t work on basel but work on twenty twenty.

    Thank you for your help and to find a solution to my problems

    Regards

    Charles
    wordpress: last version
    woocommerce: last version

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    #192248

    Hello,

    Thank you very much for choosing our theme and contacting our support.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area.

    ACF plugin may conflict with our theme and cause the problem, please contact the plugin support.

    Best Regards

    #192402

    charlesheim
    Participant

    Hi Elise,

    Thank you for your answer.
    I find solution about 1st and 2nd point.
    It was wprocket css option how made conflict with basel theme.
    Now it’s ok

    About ACF:
    For your personal information I use it on another website and theme and it’s working really well.
    I did same action on my basel theme and it’s not working.
    What I can conclued, it’s more basel than ACF problems.
    What do you think?

    I did a video to explain…
    https://streamable.com/5so7dv

    Waiting solutions

    Regards

    Charles

    #192406

    charlesheim
    Participant

    Sorry,

    I find a solution.
    I change css and made some differents code and it’s working.

    Thank you for your help

    Regards

    Charles

    #192475

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 5 posts - 1 through 5 (of 5 total)

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