“Product add to cart” & “Product stock status” Elements Issue

Dear Support,

I hope this message finds you well.

I am currently working on a WooCommerce store using the Woodmart theme. I am facing an issue: the “Product add to cart” & “Product stock status” elements in the single product page layout cannot be displayed on the store’s front end. I’ve updated the theme, WooCommerce, and WordPress versions to the latest version, and only necessary plugins are activated. All the patchers are applied as well.

Could you please help to troubleshoot this issue or guide us on how to solve it?

Thank you for your assistance.

Best Regards,
Xin Yao

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Hello,

Send me the link to the product on which you do not see the “Add to cart” button and provide admin access via the private area so I can look closer at it.

Thank you in advance.

Kind Regards

Hi Luke,

All the products have this issue, not only one product, you can view it via the links below:
1. https://simplyheadsets.com.my/product/jabra-evolve2-65-flex/
2. https://simplyheadsets.com.my/product/jabra-evolve2-55-bluetooth-headset/
3. https://simplyheadsets.com.my/product/jabra-panacast-usb-cable/

You probably need to check on the single-product layout.

We have another issue which is the product stock status is not displayed on the product page also need your help to diagnose.

Thanks and best regards.

Hello,

Navigate to Theme Settings -> Shop -> turn off the “Enable catalog mode” option, clear the cache and check how it works.

https://take.ms/k5Ls1

Kind Regards

Hi Luke,

Thank you for the guidance! I turned off the ‘Enable catalog mode’ option and cleared the cache as suggested, and it resolved the issue perfectly. I appreciate your help!

However, I’m still encountering an issue with the product stock status not displaying on the product page. Could you please provide guidance on how to resolve this?

Thanks and regards.

Hello,

Enable the “Stock management” for the product – https://take.ms/bUzZ3 and then it will be shown on the product page – https://take.ms/RWJdd

Kind Regards

Hi Luke,

I would like to display the product stock status as “In Stock,” “Out of Stock,” or “On Backorder”—without showing the exact quantity available.

Could you recommend an alternative method to achieve this?

Thanks and regards.

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Hello,

The quantity can be disabled via WooCommerce -> Products -> Inventory – https://take.ms/IppXW

In any case, in the variation settings, you need to set stock management to show that message – https://take.ms/LMUGZm and result – https://take.ms/lwPBb

Kind Regards

Hi Luke,

Thank you for the detailed instructions! I followed the steps, and it worked perfectly. I appreciate your assistance.

Kind Regards.

Hello,

Great! In case you need any additional help, I’d be more than happy to assist you.

Have a good day!

Kind Regards

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