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Product archive Layout-Edit Condition Issue

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #515611

    Brainbow
    Participant

    Please refer to the screenshot below:
    https://nimb.ws/4P37u5

    When selecting product terms (category, tag, attribute), no results are displayed (shows message: no result to show), whereas other options function correctly. I have attempted all the solutions suggested in previous support discussions regarding this issue, but unfortunately, the problem persists.

    #515753

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #515971

    Brainbow
    Participant

    All extra plugins have been deactivated.

    #515980

    Artem Temos
    Keymaster

    Please, send us your FTP access for further troubleshooting.

    Kind Regards

    #516094

    Brainbow
    Participant

    Please find the FTP account name and password in the private content.
    With many thanks in advance.

    #516232

    Artem Temos
    Keymaster

    This problem is caused by a broken attribute Italtrike Dreirad und Rutscher. You need to fix or remove it completely. Check this by opening this page for example https://staging.brainbowtoys.de/wp-admin/edit-tags.php?taxonomy=pa_italtrike-dreirad-und-rutscher&post_type=product

    #516492

    Brainbow
    Participant

    Its working. Many many thanks.

    #516495

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

Viewing 8 posts - 1 through 8 (of 8 total)

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