Product Archive Page Image Swatch

Hello,

In my shop, in the shop page, I have enabled image variation swatches and all colors look fine, except one. The term “Too Wool I Black” of the attribute “Color”.

I have inserted all images in the terms of the “Color” attribute and made all the settings in the theme settings –> Shop –> Variable Products

I have cleared all cache, I have disabled all plugins except for woodmart plugins and woocommerce.

But the problem remains.

I have created a user for you. Please check the attached photo in order to completely understand the problem.

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Hello,

I have found that you are using the old version of the theme. Please update the new version of the theme “WOODMART WordPress NEW: 7.2.5 RELEASED” and update the required plugins and check the issue.
https://xtemos.com/docs-topic/update-the-theme/

Best Regards.

hello again.

the theme is fully activated with purchased license and for that reason I have acccess to Woodmart Support forum.

It is updated to the last version and the problem remains the same.

All color terms are working fine except for the on I mentioned in the previous comment.

Please check again what I wrote you before and also the 2 new screenshots I attached.

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Hello,

Please Recreate the Attribute and check the issue. If the issue remains deactivate the third party on your site and let me know i will complete testing on your site andn solve the issue on your site.

Best Regards.

Hello,

I deleted and recreated the term and it fixed.

Can you tell what is the problem? Because you understand that this cannot be done every time we create new products.

Thank you

Hello,

Thank you for bringing this to our attention. I’m glad to hear that you have fixed the issue. To avoid facing this problem with future product creations, here are a few steps you can consider:

Clear any cache related to your theme or caching plugins to ensure a refreshed display.
Double-check the naming of the attribute term to avoid special characters or spaces that could cause conflicts.

Keep your theme and plugins updated to the latest versions to prevent compatibility issues.

Best Regards.

thank you a lot

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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