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Product Archive Pagination Issue – Infinite Scrolling

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  • #576625

    marketing-8013
    Participant

    Dear XTemos Support Team,

    Hope you are doing well!

    We are writing to report an issue we are currently experiencing with the pagination functionality on our website. This issue only happens with the pagination method we prefer to choose which is Infinite Scrolling. For now we disabled it and chose simple Pagination instead.

    Issue Details:
    We also attached a video of the problem for better understanding.

    1. Open any category. (ex: https://meamoshop.com/skin-boosters/)
    2. Scroll down to see more products. (Pagination method: Infinite Scrolling)
    3. Open one of the products.
    4. Press “go back” at the browser menu
    5. Once the previous page shows back again, initial products are not being displayed. (https://meamoshop.com/skin-boosters/page/3/)

    For some reason, when you scroll down, the URL changes to page 3’s URL.
    Is it possible to navigate the user back to https://meamoshop.com/skin-boosters/ instead of https://meamoshop.com/skin-boosters/page/3/?

    Theme Version: WOODMART V.7.4.3

    We would greatly appreciate your prompt assistance in resolving this matter, as it is impacting our customers’ ability to browse our site effectively. If you require any further information or access to our system to investigate the issue, please let us know, and we will provide it at the earliest convenience.

    Thank you for your support and cooperation.

    #576663

    Luke Nielsen
    Keymaster

    Hello,

    Navigate to Theme Settings -> Product archive -> Products grid -> turn off the “Keep the page number in the URL” option, clear the cache and check how it works.

    https://prnt.sc/e3PA-K1jBveJ

    Kind Regards

Viewing 2 posts - 1 through 2 (of 2 total)