Product attributes not displayed correctly
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Hi there!
We are currently experiencing an issue with our attribute swatches on our product pages.
After selecting a variation, the attribute name is not displayed. The page only shows undefined. Once logged in with a admin account, the attribute name is displayed correctly as you can see from the screenshots below.
We have already trouble shot the page and couldn’t find direct conflicts, so we have created a staging page for further analysis. All plugins and themes are up to date. The error occurred after updating the theme and core plugin. We did have some issues after updating the theme with updating the wp page bakery and core plugin.
As the issue is only present when logged out, we’re having troubles to investigate the issue.
Would be super helpful to have some assistance.
thanks,
Nico
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Hello,
Sorry to say, The login link details you provided are not working. Please share the correct login details so I can check the issue and give you a possible solution.
Best Regards
Hi there,
a new password has been assigned.
thanks
Hello,
I have checked your site as a logged-out user and the attribute labels are showing fine.
See Screenshot for clarification:https://postimg.cc/q63NNqs5
Please try to clear all types of cache (browser, server, CDN), and double-check the issue.
Best Regards
.
