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Product brand not showing

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #632432

    [email protected]
    Participant

    Dear Support

    I’m encountering an issue with the brand link on my website. Specifically, the following link:

    https://<myweb>/brand/dell-emc/

    Previously, it worked without any issues up until a few weeks ago. However, it no longer functions as expected.

    Could you please assist me in resolving this problem?

    Thank you in advance for your support.

    #632645

    Hello,

    Define the code in the functions.php file in your child theme:

    add_action( 'init', function() {
        update_option( 'wc_feature_woocommerce_brands_enabled', 'no' );
    } );

    Clear the cache and check how it works.

    Best Regards

    #632688

    [email protected]
    Participant

    Not working

    #632716

    Hello,

    Navigate to permalinks in the WordPress dashboard -> Settings -> Permalinks and resave it.

    If the issue remains, share the wp logins details so i will check and give you a possible solution.

    Best Regards

    #632755

    [email protected]
    Participant

    Still not working please help

    #632772

    themassapothecary
    Participant

    Before posting i was checking if anyone else had sane issue.

    After updating to WooCommerce 9.6.0 brand archives show 404 now. I tried reading permalinks still not working. Rolling back to WooCommerce prior version works. But what is causing the problem?

    #632997

    Hello,

    @[email protected]

    Your issue has been resolved. Check back on your site and check the issue.


    @themassapothecary

    The issue is caused by the new WooCommerce update, which introduces its own brand feature. This conflicts with the theme’s brand functionality, resulting in a 404 error on brand archive pages.

    To resolve this, you can use the above PHP code in this topic to disable the WooCommerce brand feature.

    Best Regards

    #633301

    sebastianviteri
    Participant

    Hi, i tried the fix:

    add_action( ‘init’, function() {
    update_option( ‘wc_feature_woocommerce_brands_enabled’, ‘no’ );
    } );

    it works now brands are not 404, but how ever, the links usted to be like /productos/?filter_marca=mettler-toledo, now they are /marca/mettler-toledo/, i liked the filter way better as the user can combine filters to search, how can i change it back that way?

    #633497

    Hello @sebastianviteri,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

Viewing 9 posts - 1 through 9 (of 9 total)