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Product breadcrumbs not showing category and subcategory

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  • #649802

    ark-way.com
    Participant

    Hi Woodmart Support Team,

    I’m currently working on a WooCommerce store using the Woodmart theme, and I’ve noticed that the product breadcrumbs do not display the product category or subcategory. For example, the breadcrumb path shows:

    Home » Products » Product Name

    But I would like it to display the full category structure like:

    Home » Products » Air Conditioners » Inverter Models » Product Name

    I have set product categories properly, and I’m using Yoast SEO with breadcrumbs enabled. Still, the breadcrumbs on single product pages do not include the category path.

    Is there a setting I may be missing in the theme options? Or is there a recommended way to ensure the product category (preferably the primary category) is shown in the breadcrumbs?

    Looking forward to your assistance!

    Best regards,
    Ark Way Team

    #649908

    Luke Nielsen
    Keymaster

    Hello,

    Could you please once check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme issue or not?

    Kind Regards

    #652601

    ark-way.com
    Participant

    Hi,

    Apologies for the delay in getting back to you.

    I’ve tested the breadcrumbs using the default WooCommerce Storefront theme, as you suggested. In that case, the breadcrumbs display correctly in the following format:

    Home / Test / Test Subcategory / Test 3
    (i.e. Category / Subcategory / Product)

    I have attached the screenshot below.

    This confirms that the issue is specific to the current theme.

    Thank you in advance for your support!

    Best regards,
    Ark Way Team

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    #652704

    Luke Nielsen
    Keymaster

    Hello,

    Navigate to Settings -> Permalinks -> select “Shop base with category” permalink, save it and recheck the issue – https://prnt.sc/d3pwVhFo8Uzc

    Let me know the result.

    Kind Regards

    • This reply was modified 1 month, 2 weeks ago by Luke Nielsen.
    #653425

    ark-way.com
    Participant

    Hi,

    Apologies for the delay in getting back to you.

    I have tried the solution above, but the breadcrumbs are the same – without Category and Subcategory.

    Kind Regards

    #653439

    Luke Nielsen
    Keymaster

    Hello,

    On my end it works – https://prnt.sc/OQLVJcCKOVe_

    Send me access to the admin panel so I can investigate it.

    Kind Regards

    #653871

    ark-way.com
    Participant

    Hello, I will send you in private area

    #653958

    Luke Nielsen
    Keymaster

    Hello,

    May I disable 3rd party plugins and enable the default theme for testing?

    Thank you in advance.

    Kind Regards

    #659665

    ark-way.com
    Participant

    Hello,
    We created a dev environment where you can disable 3rd party plugins and enable the default theme for testing.
    Meanwhile I have tested – disable plugins and theme. Next I enable plugins and when enable the Woodmart theme, the breadcrumbs was without category and subcategory.
    I will send you credentials in private area. Thank you in advanced!

    #659942

    Luke Nielsen
    Keymaster

    Hello,

    With our default breadcrumbs, it works well – https://prnt.sc/Za7uHk05SkPg

    Currently, you have the breadcrumbs from Yoast SEO – https://prnt.sc/GxJaYT5qO9Oz , so either adjust them via the plugin or disable those options to have a default breadcrumbs.

    Kind Regards

    #660164

    ark-way.com
    Participant

    I have edited the “Yoast breadcrumbs for shop” configuration in Theme settings -> Page title. Now the breadcrumbs are shown correctly.
    Thank you very much!

    #660277

    Luke Nielsen
    Keymaster

    Hello,

    Thank you for confirming that the issue has been resolved by adjusting the “Yoast breadcrumbs for shop” configuration in the theme settings. If you need any further assistance, feel free to reach out.

    Kind regards

Viewing 12 posts - 1 through 12 (of 12 total)

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