Product card needs double tap to open [mobile]
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Hi. When I tap on the product card from the homepage, or category page to open the product page nothing happens. I need to tap on that card twice and on the second time it will open the product page. Reviewing the heatmaps this causes some user to drop off the site, thinking it is not working. Can you please help detect/resolve the issue? Thank you.
Hello,
Please navigate to Theme Settings -> Product archive -> Products styles and turn on the “Open product on click on mobile” option.
https://prnt.sc/8m8w2A_ye-G6
Kind Regards
There is still some lag sometimes, but it is working better. Thanks.
Hello,
You can change the product styles to another one and you will not have that a little delay while pressing on the product.
https://prnt.sc/q9EyZzUd1B-I
Kind Regards
Everything is working perfectly. Thank you!
Hello,
Great! You are welcome!
If you are looking to explore other options of our theme, feel free to reach out to me at any time. I will be more than happy to assist you.
Kind Regards
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