Home Forums WoodMart support forum Product card needs double tap to open [mobile]

Product card needs double tap to open [mobile]

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #500620

    Supermiki
    Participant

    Hi. When I tap on the product card from the homepage, or category page to open the product page nothing happens. I need to tap on that card twice and on the second time it will open the product page. Reviewing the heatmaps this causes some user to drop off the site, thinking it is not working. Can you please help detect/resolve the issue? Thank you.

    #500705

    Luke Nielsen
    Keymaster

    Hello,

    Please navigate to Theme Settings -> Product archive -> Products styles and turn on the “Open product on click on mobile” option.

    https://prnt.sc/8m8w2A_ye-G6

    Kind Regards

    #500752

    Supermiki
    Participant

    There is still some lag sometimes, but it is working better. Thanks.

    #500757

    Luke Nielsen
    Keymaster

    Hello,

    You can change the product styles to another one and you will not have that a little delay while pressing on the product.

    https://prnt.sc/q9EyZzUd1B-I

    Kind Regards

    #500900

    Supermiki
    Participant

    Everything is working perfectly. Thank you!

    #500902

    Luke Nielsen
    Keymaster

    Hello,

    Great! You are welcome!

    If you are looking to explore other options of our theme, feel free to reach out to me at any time. I will be more than happy to assist you.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)

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