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Product carousel not working properly
- This topic has 19 replies, 2 voices, and was last updated 4 years, 10 months ago by Aizaz Imtiaz Awan.
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AuthorPosts
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February 10, 2020 at 11:26 am #172493
hanif242ParticipantWe have multiple variation in the product carousel. Currently we are facing 2 issues:
1. How we order/rearrange the products, We want to show the product custom order. could you tell us how we will do it?
2. in side the product carousel when we click on colors variation to see the product image, suddenly to scrolled/slide to the end of the slider.Attachments:
You must be logged in to view attached files.February 10, 2020 at 12:03 pm #172501
Aizaz Imtiaz AwanKeymasterHello,
I saw the screenshot you attached and visited your website.
1) To change the order of products in products carousel You need to Edit the page with WPBakery Page Builder >> Data Source.
You can choose any option as per your requirement.
Screenshot for Clarification: https://www.screencast.com/t/MhyLtW44qQ3
2) The Variation images on the carousel are working absolutely fine on my end.
Video for Clarification: https://gofile.io/?c=P9bXNl
It seems that you are using CDN (Cloudflare). Please deactivate it, deactivate cache plugin if using, delete browser cache and check back.
Screenshot for Clarification: https://www.screencast.com/t/vPoQ3y0lOpLv
Best Regards.
February 10, 2020 at 12:46 pm #172513
hanif242Participant1. I saw your screenshot, we already tried that. basically we need a custom order. have a look at the screenshot attached.
2. Product switching issue jumping
https://gofile.io/?c=vHXG6IFebruary 10, 2020 at 1:12 pm #172524
Aizaz Imtiaz AwanKeymasterHello,
1) You can use the given options to change the order you need to Edit Page >> Products Carousel >> Data settings.
Screenshot for Clarification: https://www.screencast.com/t/LKjMLeD6
2) As I mentioned in my previous reply the product variations are working absolutely fine on my end. It seems that you are using cloudflare CDN. Please disable the server caching, deactivate cache plugin, clear browser cache and check back.
Screenshot for Clarification: https://www.screencast.com/t/ArQlCusfSb
Best Regards.
February 10, 2020 at 1:17 pm #172525
hanif242Participant1. for order the products in the carousel, could you tell me which option is should select from the dropdown and what parameters i should apply? if you need admin login i can give it to you.
2. we dont have any cache plugins using right now, but i will clearing my browser cache etc.February 10, 2020 at 2:00 pm #172533
Aizaz Imtiaz AwanKeymasterHello,
1) You can choose any of the options from the dropdown that better meets your requirements.
2) Can you please send me the WP admin login details of your site so I will check and give you the solution.
Best Regards.
February 10, 2020 at 2:29 pm #172544
hanif242Participantlogin is provided as private
February 11, 2020 at 10:07 am #172696
Aizaz Imtiaz AwanKeymasterHello,
Your site is not working and always showing like this: http://prnt.sc/r0mp3l
Can you please ask the hosting provider to remove all sort of the restrictions or IP block for the site.
Best Regards.
February 11, 2020 at 5:38 pm #172826
hanif242ParticipantPlease check now, the problem is fixed now.
ThanksFebruary 12, 2020 at 6:19 am #172896
Aizaz Imtiaz AwanKeymasterHello,
Sounds Great! that your issue has been solved. Can you please tell me what was the issue on your site? Now the images are showing fine and correct as per your requirement.
Best Regards.
February 12, 2020 at 6:24 am #172897
hanif242ParticipantWe need to order the products as in the attached image
February 12, 2020 at 11:55 am #172974
Aizaz Imtiaz AwanKeymasterHello,
I think you forget to attached the image. Please attach the image and explain your issue so I will give you the solution.
Best Regards.
February 12, 2020 at 3:52 pm #173024
hanif242ParticipantI have attached the image several times you dont see the previous posts 🙁
attached the file again (horiz-product-scroll.jpg)February 13, 2020 at 11:04 am #173158
Aizaz Imtiaz AwanKeymasterHello,
Sorry, but I still not see any attachment, please see the screenshot for clarification: http://prnt.sc/r1pwet
Best Regards.
February 13, 2020 at 2:40 pm #173236
hanif242ParticipantHere is the link for the screenshot
https://prnt.sc/r1tvgrFebruary 14, 2020 at 6:21 am #173337
Aizaz Imtiaz AwanKeymasterHello,
I saw the screenshot you attached. I have visited your website and the carousel is showing all the products you have on your website.
Please clear the cache and check back.
Video for clarification: https://gofile.io/?c=kj7BKs
You have a total of 35 products on your website and it is displaying all of those in the carousel.
Screenshot for Clarification: https://ibb.co/r35VqXJ
To set the order you need to edit the Product Grid/Carousel Module >> Data Setting.
You can set the order and sorting of the products as well.
Screenshot for Clarification: https://ibb.co/qxTsKZh
Best Regards.
February 14, 2020 at 8:59 am #173387
hanif242ParticipantMy friend i’m so worried about your support 🙁
I told you i need to order the products like the screenshot, in the screenshot option i already tried that not full fill my requirements.
so please tell me what options i should select to match my order, like:
1. Adjustable Belly
2. Liberty Buckle
3. Liberty Strap
4. Mesh Buckle
5. Mesh Strap
6. Mesh Adjustable etc..
i there anyway to display that order?February 14, 2020 at 12:56 pm #173440
Aizaz Imtiaz AwanKeymasterHello,
The order you want is not possible from Theme options because WooCommerce doesn’t allow you to change the sorting to custom.
So I installed a third party plugin that sorts the products in the order we want and I arranged the products according to the list you sent me.
Screenshot for Clarification: https://ibb.co/G9nD7BJ
Result: https://ibb.co/BgRrLz7
You just need to rearrange all the other products with simple drag and drop according to your requirements from Dashboard >> Products.
Video for Clarification: https://gofile.io/?c=AiOVlG
Third party plugin I installed is: Simple Custom Post Order
Best Regards.
February 14, 2020 at 3:06 pm #173476
hanif242ParticipantThanks!
February 15, 2020 at 5:51 am #173568
Aizaz Imtiaz AwanKeymasterMost Welcome!!!..
Well, hanif242!.., it’s been great chatting with you! I hope I resolved your issues thoroughly.
Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.
Have a wonderful day.
Topic Closed.
Best Regards. -
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