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product carusel item jumps
- This topic has 15 replies, 2 voices, and was last updated 2 years, 11 months ago by Elise Noromit.
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December 27, 2021 at 6:01 pm #342188
ShibaParticipantI use product carusel. On page load, it show 5 items before show all. Look like content jump. It should load all at the same time.
I load 5 items like like https://www.dropbox.com/s/9usfq2y1m1cv7ae/t1.png?dl=0
Before it shows all like this https://www.dropbox.com/s/qubu5zi68a69tqr/t2.png?dl=0December 27, 2021 at 9:11 pm #342223
Elise NoromitMemberHello,
Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and page URL with the gallery.
Best Regards
December 27, 2021 at 9:21 pm #342224
ShibaParticipantHere you are
December 27, 2021 at 9:23 pm #342226
ShibaParticipantPlease go to this page Home Real-estate — Front Page and the carousel is on the top.
- This reply was modified 2 years, 11 months ago by Shiba.
December 28, 2021 at 10:11 pm #342400
Elise NoromitMemberHello,
Please check your site admin access I cannot log in
Best Regards
December 28, 2021 at 10:22 pm #342402
ShibaParticipantCan you try again, I can login.
December 28, 2021 at 10:33 pm #342405
ShibaParticipantI see this issue in my big screen desktop 1920×1080, here is video https://drive.google.com/file/d/1s__eQMPbQzQpPFCg8wPYjPKvpY20_jMg/view?usp=drivesdk. Howver, in my laptop it seems to look normal.
December 29, 2021 at 10:14 am #342498
Elise NoromitMemberHello,
I cannot reproduce the problem: https://gyazo.com/a9557b881a725ef9a6ebdeb787e5f705
Most likely the issue is caused by different settings applied to the page, first loads the General layout settings in the Theme Settings, and then the row gets stretched without paddings.
If you have any questions please feel free to contact us.
Best Regards
December 29, 2021 at 10:29 am #342507
ShibaParticipantI try with my laptop also no issue like you. If try with big screen 1920×1080 like I said with video reference will see the issue.
December 29, 2021 at 2:31 pm #342566
Elise NoromitMemberHello,
My screen is 1920×1080 I reloaded it a few times. I cannot catch the problem.
As soon as you finish the site and disable the maintenance mode, I will double-check logged out and in incognito.
Meanwhile, try to clear the browser cache and check again.
Best Regards
January 4, 2022 at 4:47 am #343283
ShibaParticipantHi, can you check my site. I’ve disabled maintenance mode.
January 4, 2022 at 12:11 pm #343355
Elise NoromitMemberHello,
Please update the site admin access we cannot log in.
Best Regards
January 5, 2022 at 2:48 am #343451
ShibaParticipantSorry, here you are
January 6, 2022 at 9:37 am #343751
Elise NoromitMemberHello,
The site is not reachable now, please let us know when we can check your site.
Best Regards
January 6, 2022 at 9:39 am #343752
ShibaParticipantSorry, I have to migrate from development site to public site. You can login with this credential
January 6, 2022 at 12:34 pm #343814
Elise NoromitMemberHello,
Please remove this custom for carousels and check again: https://prnt.sc/268ed11
Best Regards
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