product categories not working

I inserted 5 categories in the backend and the front end is not showing them.
I am not publishing this as it is my live site so here is a screenshot.

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I thought maybe the problem was from the categories not having images but that is not the problem.

Hello,

I have checked your site and the categories are showing fine on your site in the home page.
Screenshot for clarification:
https://ibb.co/KGqC2wj

Check back your site and check the issue.

Best Regards.

hello those are not showing using the products they are single images

If I use the featured categories from woodmart it looks like this on this test page.

https://pipeworkpieces.com/lewis-for-testing/

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like this

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can you advise a fix for this issue

where does woodmart get the images from ? That is probably why it is not working.

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btw I disabled ALL plugins except woodmart and wp bakery and still same issue.
So it is not a plugin conflict.

ok figured this one out as well the category’s require a thumbnail image to work

Hello,

Yes, you need to upload the thumbnail image. Navigate to Products > Categories > edit the category > scroll down to Thumbnail option and you can upload category image https://prnt.sc/cjzBAPFq_JEK

Best Regards.

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