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Product category and product page not showing full width

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  • Author
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  • #143558

    todointeriores
    Participant

    When i enter the product category or product page or footer, the page width won´t show at 100%. Please help.

    Here is a video that show the problem clearly:
    https://drive.google.com/file/d/1TxYAtutqktfhdO_ELYfdpYR3CnJRiRbd/view?usp=sharing

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    #143583

    Hello,

    Please deactivate all the plugins not related to the theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area.

    Best Regards

    #144660

    todointeriores
    Participant

    Thanks, we have deactivated almost all plugins and the problem still remain.

    #144722

    Hello,

    Please clear the cache and check the shop page. Now it is loaded properly https://gyazo.com/df234733ff1113a8abc0df22844ad70e

    Please provide the page URL with the problem if any.

    Best Regards

    #144746

    todointeriores
    Participant

    I have cleared the cache and the problem still persist. The problem appears depending the browser.
    Firefox not working.
    Safari not working and some images are not appearing.
    Chrome and Opera is working.

    #144754

    todointeriores
    Participant

    Solved! Thanks a lot Elise

    #144783

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 7 posts - 1 through 7 (of 7 total)

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