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Product category images update is not working
- This topic has 9 replies, 2 voices, and was last updated 1 month ago by Hung Pham.
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December 6, 2024 at 7:27 am #619913
parthaParticipantHi
I have update product category images but after saving its not showing up can u help ?December 7, 2024 at 7:43 am #620342
Hung PhamKeymasterHi partha,
Thanks for reaching to us and appreciate your patience.
It seems you are referring to product categories’s images of sticky nav. If so, I see you already changed it, please let me know if you resolved the issue.
Regards,
December 7, 2024 at 8:17 am #620352
parthaParticipantissue resolved due to cache, But automatic theme update is getting stuck and faliling
December 7, 2024 at 9:44 am #620369
Hung PhamKeymasterHi partha,
It might be caused by wrong permissions to files and folders on your server. If you can’t do the automatic update, you can do this manually as shown in our documentation https://xtemos.com/docs-topic/update-the-theme/
Regards,
December 7, 2024 at 11:48 am #620391
parthaParticipantits should not be the reason, Because Plugins is Updating Properly
December 9, 2024 at 11:43 am #620697
Hung PhamKeymasterHi partha,
If you can’t do the automatic update, you can do this manually as shown in our documentation https://xtemos.com/docs-topic/update-the-theme/
Also, if you are using WordPress multisite system, you will get autoupdates when activating the theme on your main website. Otherwise, it is not possible to activate it on multiple websites with a single purchase code.
Regards,
December 9, 2024 at 11:58 am #620710
parthaParticipantNo not multisite
One is close to Production
one is dev
One is another dev too i moved new server so old dev will deleteDecember 9, 2024 at 1:30 pm #620754
Hung PhamKeymasterHi partha,
If so, you can do this manually as shown in our documentation https://xtemos.com/docs-topic/update-the-theme/
I highly recommend you to take a complete backup of your site before proceeding.
Regards,
January 3, 2025 at 5:49 pm #627165
parthaParticipanti had deleted https://prnt.sc/NDrSfvmjxBDm accidentally, How can i revert back? Kindly help
also https://prnt.sc/Sww7pH2SIKMn where to edit those?January 6, 2025 at 8:51 am #627484
Hung PhamKeymasterHi partha,
Thanks for your patience.
You can create a dev site and import any template there, then with the help of the import functionality of Elementor you can export HTML Blocks, more detail is here: https://elementor.com/help/template-library/
Devsite – also called a Staging platform where you can test issues, enable/disable features/plugins thus such changes will affect the main site. The below article will help you to create it:
https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/
Best Regards,
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