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Product category issue.

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  • #529538

    dobsaserv
    Participant

    Since the last update, product categories are not displaying correctly on the website. In grid style with 3 columns, when I log in as an admin, it appears correctly. However, when I log out, there is only 1 column. When you switch languages, it sometimes gets fixed ( I use WPML)

    Theme Version: 7.4.2
    WP Version: 6.4.2

    When logged in as an admin

    What everyone else sees.

    What could be the problem? There was no such issue in the previous version.

    • This topic was modified 3 months, 3 weeks ago by dobsaserv.
    #529558

    dobsaserv
    Participant

    The shop page has the same issue as the homepage. Instead of 3 columns, there is only 1 in desktop view. However, when I view it as an admin, the 3 columns are there.

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    #529741

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

Viewing 3 posts - 1 through 3 (of 3 total)