Product category page lost layout

Hello,

I have a weird problem with product categories, only with one of Category of my shop.

When I click on the Tablecloths category in English the page lost the page layout completely, but all the other pages and categories work fine.

Go to this link to see the page with the problem and check other pages and you will see that everything is fine
https://www.tessiturarandi.com/en/product-categories/dining-room-and-kitchen/tablecloths/

How it is possible, and how can it be fixed?

Best regards
Andrea

Hello,

Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check these concerns on your Site and help you out accordingly.

Best Regards

Hello

Hello,

Sorry to say but it seems to be an issue related to third party Plugin on your Site.

Could you please once take complete Backup of your Site first, then try deactivating all the third party Plugins on your Site (including the WPML ones too), remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.

If somehow the issue still persists, then provide us the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

Best Regards

Hello,

ok I will check everything and I let you know

Regards
Andrea

Hello,

The problem was fixed, it was a synchronization problem with WPML.
I synchronized some attributes and everything went well.

Thanks
Andrea

Hello,

You are Most Welcome.

We are glad that you managed to solve the problem yourself. You are Great!!!

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Topic Closed.
Best Regards.

[Author]

Posts