Home Forums WoodMart support forum product category thumbnail not changing

product category thumbnail not changing

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #671598

    prashanthb
    Participant

    i have uploded a product thumbnail for “polo accessories” but the different image is showing up in the shop page as a category image even after trying multiple time…. there are too many bugs after recent updates from your woodmart website

    https://carbon.stargloww.com/shop/

    https://www.awesomescreenshot.com/video/41658929?key=4106ac92a9ab07bfebb67d8d214457cc

    this is the video link where i uploaded the thumbnail which i wanted…. but i have uploded a img which says that different image shows up

    Attachments:
    You must be logged in to view attached files.
    #671713

    Hello,

    I’ve checked your site and reviewed the “Polo Accessories” category thumbnail. The image is displaying correctly now — it matches the one you uploaded in your video.

    See Screenshot for clarification: https://postimg.cc/yD8BV8Xj

    It’s possible that the issue you experienced earlier was due to caching. Please try clearing your browser cache/site cache and refreshing the page, and check the issue.

    Best Regards,

Viewing 2 posts - 1 through 2 (of 2 total)