Product colors

This may be a woocommerce issue but I thought maybe I’d ask here first.

I’m having an issue where I’m not able to select a color for some dresses but I am for others.

This one works:
http://sexymamamaternity.com/product/off-shoulder-closed-gown

This one does not:
http://sexymamamaternity.com/product/long-sleeve-off-shoulder-jersey-gown-2

The settings are the same so I’m stuck.

Hello,

Thank you for contacting us.

You need to update the theme to the latest version 2.10.

Kind Regards

Ok, I don’t see a notice in my Theme settings? Does this have to be done manually? Instructions?

I updated the theme to 2.10 but I see the Child Theme is still 1.1.0 or something?

As well the color issues isn’t fixed. I can now see the colors but can’t select them.

From my developer:

Mobile menu now not working.

And now, I found new error ( i think after you update theme ) : there’s javascript error from theme.min.js

Uncaught ReferenceError: $variation_form is not defined
This JS error make mobile menu not works.

Maybe you can try to contact theme developer, and tell him abaout JS error after theme update.

I think you have different problem now.

Color options in both page now ‘enable’. Colors not faded / full opacity.
But they are not working. Because of JS error.

I’m sure theme developer can solve this problem. Contact and tell him about this JS error.

Hello,

Your website is still running 2.4.1 version

To update the theme you need download the latest version on ThemeForest -> Downloads. Then just reupload new theme via Appearance -> Themes but install this plugin firstly https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/
Also, we suggest you make a backup of all your files before any update.

I had to just restore it to the old version so it wasn’t completely broken.

I followed the Theme Update steps and I got to where I was as I posted above with the java script errors.

Can you help with this please?

As soon as I activate the new plugin the errors come back and the mobile menu stops working. As well you still can’t select a color on the products?

But we just tested your website and it seems to be working fine with the latest version

https://gyazo.com/73d6e05cb60c8e02c7907a53838fba53

Regards

Really? Mobile menu isn’t working for us. Either is being able to select a color on a product.

https://sexymamamaternity.com/product/short-sleeve-mermaid-style-jersey-gown/

Also related products stop showing? Any ideas why?

Please, turn off JS minification for a moment in Theme Settings -> Performance.

Done

Strange, but it works correctly now. Check that you have replaced all files from js/ folder correctly.

I’m not a developer so all I did was update the theme.

Can you give me an outline of how to do this? Does having this turned off disable any other functions for the time being?

To update the theme you just need to download the latest version on ThemeForest -> Downloads. Then just reupload new theme via Appearance -> Themes but install this plugin firstly https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

Try update the theme again and enable JS minify.

Tried that and nothing changed. When I turn back on the JS minify I loose mobile menu and color picking.

Also as mentioned befor the Related Items are not longer showing. As well the Thumbnail View is defaulting to the bottom on the product page even though its set to the left?

Ok, try to enable minifying now so we could see problems.
You are using zoom plugin for the product image that breaks our thumbnails functionality.

Ok done

Please, check how it works now.

It seems to work on my phone but using Crome I’m still not able to select a product color. I can on FireFox though.

It means that you need to clear your browser cache.

Can you tell me what the issue was just for reference?

You just had to update the theme to the latest version to make it work well with the latest WooCommerce version.

[Author]

Posts