product count on category is not working

i have already checked below setting and its off
Hide product count on category

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Hi tanavaderajan7,

Thanks for reaching to us.

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,

[Author]

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