+ The Additional Information Tab: Shows when the Attributes are added under a Product. If the Attributes are not added then the Additional Information tab doesn’t show.
+ Description Tab: This is the main description on the product page.
To assist you in the best possible manner, I kindly ask that you provide me temporary wp-admin info (wp-admin URL, username, password) and FTP info (server, username, password, port) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.