Home Forums WoodMart support forum Product Details on Page not showing (short-description , price, add to cart)

Product Details on Page not showing (short-description , price, add to cart)

Viewing 15 posts - 1 through 15 (of 15 total)
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  • #431811

    tanja
    Participant

    I don’t know why… no catalog-mode activated…

    Can you help?

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    #431832

    Luke Nielsen
    Keymaster

    Hello,

    Most likely the product from the screenshot doesn’t have it defined in its settings, so please define such fields and check again, otherwise please provide the access to the admin panel so I can check it on your side.

    Kind Regards

    #431837

    tanja
    Participant

    But IT IS showing in Archive and Startpage. I have Tested without all Plugins… With other Theme it is working…

    #431846

    Luke Nielsen
    Keymaster

    Hello,

    May I request you provide the access to the admin dashboard? So I can check the issue on your side.

    I await your response.

    Kind Regards

    #431851

    tanja
    Participant

    Sure…

    #431968

    Luke Nielsen
    Keymaster

    Hello,

    Please confirm the permission for the plugin’s deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back.

    Looking forward to collaborating with you.

    Kind Regards

    #431970

    tanja
    Participant

    Hi, sure. I will set up the Maintanance mode.

    #432038

    Luke Nielsen
    Keymaster

    Hello,

    Could you please send the FTP access? It will help me better investigate the issue. Also, please disable the cache plugin.

    I look forward to hearing from you.

    Kind Regards

    #432041

    tanja
    Participant

    Sure

    #432044

    Luke Nielsen
    Keymaster

    Also, please disable the cache plugin.

    Thank you in advance

    #432046

    tanja
    Participant

    Is disabled…

    #432092

    Luke Nielsen
    Keymaster

    Hello,

    You have removed the plugins/woocommerce/templates/single-product folder which is required, so after we return it back, everything started to work well.

    Kind Regards

    #432100

    tanja
    Participant

    worse… 🙁 Thank you very much!

    Can i active all plugins again?

    #432105

    tanja
    Participant

    Can you pls activate the plugin “tavani” again?

    #432111

    Luke Nielsen
    Keymaster

    Hello,

    I have enabled all plugins besides the “tavani”, when I try to activate it I have such notice as in the below screenshot.

    https://prnt.sc/PZ5q6-vL_btX

    It means that you should contact the plugin’s support team for further solutions. And you can check this issue on the default theme and be sure that there is the same problem.

    Kind Regards

Viewing 15 posts - 1 through 15 (of 15 total)