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Product Details on Page not showing (short-description , price, add to cart)
- This topic has 14 replies, 2 voices, and was last updated 2 years, 11 months ago by
Luke Nielsen.
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AuthorPosts
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December 28, 2022 at 3:54 pm #431811
tanjaParticipantI don’t know why… no catalog-mode activated…
Can you help?
Attachments:
You must be logged in to view attached files.December 28, 2022 at 5:31 pm #431832
Luke NielsenMemberHello,
Most likely the product from the screenshot doesn’t have it defined in its settings, so please define such fields and check again, otherwise please provide the access to the admin panel so I can check it on your side.
Kind Regards
December 28, 2022 at 5:42 pm #431837
tanjaParticipantBut IT IS showing in Archive and Startpage. I have Tested without all Plugins… With other Theme it is working…
December 28, 2022 at 6:27 pm #431846
Luke NielsenMemberHello,
May I request you provide the access to the admin dashboard? So I can check the issue on your side.
I await your response.
Kind Regards
December 28, 2022 at 7:17 pm #431851
tanjaParticipantSure…
December 29, 2022 at 10:47 am #431968
Luke NielsenMemberHello,
Please confirm the permission for the plugin’s deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back.
Looking forward to collaborating with you.
Kind Regards
December 29, 2022 at 10:53 am #431970
tanjaParticipantHi, sure. I will set up the Maintanance mode.
December 29, 2022 at 3:15 pm #432038
Luke NielsenMemberHello,
Could you please send the FTP access? It will help me better investigate the issue. Also, please disable the cache plugin.
I look forward to hearing from you.
Kind Regards
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This reply was modified 2 years, 11 months ago by
Luke Nielsen.
December 29, 2022 at 3:18 pm #432041
tanjaParticipantSure
December 29, 2022 at 3:20 pm #432044
Luke NielsenMemberAlso, please disable the cache plugin.
Thank you in advance
December 29, 2022 at 3:22 pm #432046
tanjaParticipantIs disabled…
December 29, 2022 at 4:44 pm #432092
Luke NielsenMemberHello,
You have removed the
plugins/woocommerce/templates/single-productfolder which is required, so after we return it back, everything started to work well.Kind Regards
December 29, 2022 at 5:19 pm #432100
tanjaParticipantworse… 🙁 Thank you very much!
Can i active all plugins again?
December 29, 2022 at 5:37 pm #432105
tanjaParticipantCan you pls activate the plugin “tavani” again?
December 29, 2022 at 6:09 pm #432111
Luke NielsenMemberHello,
I have enabled all plugins besides the “tavani”, when I try to activate it I have such notice as in the below screenshot.
It means that you should contact the plugin’s support team for further solutions. And you can check this issue on the default theme and be sure that there is the same problem.
Kind Regards
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This reply was modified 2 years, 11 months ago by
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