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Product Details – Product tab – Additional info tab
- This topic has 12 replies, 2 voices, and was last updated 8 months, 3 weeks ago by Hung Pham.
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AuthorPosts
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February 27, 2024 at 2:57 pm #544296
softwareParticipantIn the product details, additional information is displayed below the description, at the very bottom, which should be visible in the tab -> https://prnt.sc/YTDkXx73PuO3
The appearance of the products is set in: Layouts > Single product layout – https://prnt.sc/csHJ3VrxeY9cFebruary 27, 2024 at 5:27 pm #544386
softwareParticipantWe made changes to the website, removed unnecessary products and left one test one.
February 28, 2024 at 3:06 pm #544688
Hung PhamKeymasterHi software,
Thanks for reaching to us.
You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.
Regards,
February 28, 2024 at 4:03 pm #544722
softwareParticipantThank you, we deactivated the plugins one by one, unfortunately the problem persisted, the technical parameters were still at the bottom.
February 29, 2024 at 9:34 am #544927
Hung PhamKeymasterHi software,
Thanks for reaching to us.
That’s because table of attribute not placed inside the tabs, so it will inherits width of product wrapper instead https://prnt.sc/3unpwkj8QP6q
Add the following Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS:
.wd-builder-on .woocommerce-product-attributes { width: 66.66666667%; margin: 0 auto; display: block; padding: 0 5px; }
Regards,
March 21, 2024 at 2:23 pm #551106
softwareParticipantHello,
We have added the code (https://prnt.sc/c2FjcJZJqmug), unfortunately, the problem still persists -> https://prnt.sc/-e3WFparJjXg
We have made a sample product “Test” and layout for this product -> https://prnt.sc/gQR4j4Xfs716
Additional info tab falls out of the column and is placed at the very end.March 22, 2024 at 10:10 am #551332
Hung PhamKeymasterHi software,
Thanks for reaching to us.
It’s not an issue and it’s working correctly. I will try to explain, there are 3 default tabs of WooCommerce:
+ The Additional Information Tab: Shows when the Attributes are added under a Product. If the Attributes are not added then the Additional Information tab doesn’t show.
+ Description Tab: This is the main description on the product page. Please enter the product and make sure you have added the content.
+ Reviews: Used to show customers’s reviews.
And you are using
Product tabs
element to shows Attributes, it also means Additional Information https://prnt.sc/GoDKzcq4-W5JRegards,
March 22, 2024 at 11:08 am #551366
softwareParticipantIn “Single product layout – Test” for test product, we stopped using “Product tabs” -> https://prnt.sc/3enlKbA5jsHr
In “Single product layout – Test”, we have two columns and we want “Product additional infomation table” to display in the left column under the title. It displays incorrectly at the very bottom in the middle column under “Product content” -> https://prnt.sc/hLxoRmDkhKG5
You can see that this element does not hold its place set in the layout, when you enter the page it jumps to the very bottom.March 23, 2024 at 1:58 pm #551690
Hung PhamKeymasterHi software,
Thanks for details.
Please try to update WooCommerce plugin to the latest version and check again. I conducted a test on my end with all the latest plugin versions and exact custom layout, everything worked well https://prnt.sc/sgP1YhkFIBqM https://prnt.sc/fzeWQFKzif3P
Regards,
March 25, 2024 at 10:40 am #551917
softwareParticipantWooCommerce has been updated, but unfortunately the problem still persists.
March 25, 2024 at 11:56 am #551964
Hung PhamKeymasterHi software,
You added a custom JS https://monosnap.com/file/No7W23ObM33cT4PQiiYizUzom7j6X3, which Product attributes always display at the bottom. Please delete it and check again.
Regards,
March 25, 2024 at 12:02 pm #551969
softwareParticipantThank You.
March 25, 2024 at 12:06 pm #551973
Hung PhamKeymasterHi software,
Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!
If you have a quick minute we always appreciate a 5-star rating on our theme!
https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492
Your feedback is the motivation to improve our work and services.
Regards,
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